Two bad things happened at this store. Got my cabinets I ordered through them delayed by 3 weeks because they lost an order. Also went to pick up a stove I ordered online and it took them 30 minutes to find out they disnt have it. Then i had to take a display model. Took about an hour in the store just to pick this up. This was ordered weeks before. Really bad store. Home Depot is worth the drive.
Charlene in Lawn and Garden is awesome. Very helpful assisting me wirh finding the perfect item for what I was trying to accomplish.
I stopped in last Friday looking for a shower, that I was told somewhere else wasn't available anywhere in Northern Virginia. The special order directly from the manufacturer I had been told I needed to make would take at least a week to be shipped, delaying my renovation project, and would require paying shipping expenses. Then I talked to Kenny in the plumbing department, who used his handheld inventory tracker and identified another Lowe's store where the shower was in stock, in Stafford. Since I was going in that direction, I went to Stafford and there it was. Kenny --- Great Job and Thanks! for your time and willingness to go the extra mile. It saved me time, and money.
Great customer service, they were out of my product I ordered online for in-store pick up and upgraded my order to a different larger product! This location seems to be pricer than other Lowes locations.
Really 3 1/2 stars, prices are getting too high and hard to find correct prices on correct items. Fairly easy in and out.
Lowe S Home Improvement is a US Hardware Store based in Chesterfield, Virginia. Lowe S Home Improvement is located at 7001 Winterpock Rd, Chesterfield, VA 23832, USA.
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